Support, Terms of Service, and Privacy Policy

Support

If you need help with RESGEMS, review the common topics below. If your issue persists, contact us at the bottom of this page.

Common topics

• Account access and sign-in
• Purchases, subscriptions, refunds, and restoring entitlements
• Data sync, backup, and restore
• App performance or crashes
• Feature requests and feedback

Subscription Information

The information below satisfies App Store guidelines for auto-renewable subscriptions.

Available subscriptions

• Title RESGEMS Premium Monthly — Length 1 month
• Title RESGEMS Premium Yearly — Length 1 year

Prices vary by country. You’ll see your exact price in the App Store based on your region.

Auto-renew & billing

• Payment is charged to your Apple ID at confirmation of purchase.
• Subscription renews unless canceled at least 24 hours before the end of the period.
• Your account may be charged within 24 hours prior to renewal.
• Manage or cancel in the App Store after purchase.

Free trials (if available)

• Trials convert to paid subscriptions unless canceled 24 hours before trial end.
• Unused portions may be forfeited when purchasing a subscription.

Terms of Use (Apple EULA)

By subscribing, you agree to Apple’s Standard Terms (EULA) and the Terms of Service below, and acknowledge our Privacy Policy.

Terms of Service

By using RESGEMS (the “App”), you agree to these Terms of Service. If you do not agree, do not use the App.

License

We grant you a personal, non-transferable, non-exclusive license to use the App in accordance with these Terms and App Store rules.

Acceptable use

You agree not to misuse the App, attempt unauthorized access, or interfere with others’ access.

Purchases and subscriptions

Billing terms are shown at purchase. Taxes may apply. See the Subscription section above.

Termination

We may suspend or terminate access for violations or other valid reasons, with or without notice where allowed by law.

Disclaimer

The App is provided “as is” without warranties of any kind to the fullest extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use.

Changes to these Terms

We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance.

Privacy Policy

Your privacy is important to us. This policy explains what information we collect, how we use it, and your choices.

Information we collect

• Account data you provide (e.g., email address, profile details)
• Usage data (e.g., app interactions, diagnostics)
• Device data (e.g., device model, OS version)

How we use information

• To provide and improve the App’s features and reliability
• To personalize your experience and respond to support requests
• To comply with legal obligations

Data sharing

We do not sell your personal information. We may share data with service providers who process it on our behalf and only as needed to operate the App.

Data retention

We retain information as long as necessary to provide the App and for legitimate business or legal purposes.

Your rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact us to exercise these rights.

Data deletion requests

To request deletion of your data, email info@zaidgems.com with the subject Data Deletion Request. Include your account email so we can locate your data.

Children’s privacy

The App is not directed to children under the age where parental consent is required by law. If you believe we collected such data, contact us to request deletion.

Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be announced in-app or on this page.

Contact

For support or privacy inquiries, contact us at info@zaidgems.com.

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